FAQ Einvoice - Corporate
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FAQ

What fields are mandatory during registration process?
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What fields are mandatory during registration process?

All fields with “*” are mandatory

 

 

You won’t be able to properly finish the registration process without filling out mandatory details.

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How will I know registration was successful and I can start sending PDF e-invoices?
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How will I know registration was successful and I can start sending PDF e-invoices?

You will receive a confirmation email from Basware:

 

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How can I change or add another email address for sending invoices?
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How can I change or add another email address for sending invoices?

To add a new email address to your account please log in to Basware Portal: https://portal.basware.com, go to services tab and PDF e-Invoice:

 

 

And click the “+” sign:

 

 

You will receive a confirmation email were you need to click the “confirmation” button:

 

 

 

You can add up to 200 email addresses to your account.

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How can I check PDF file is machine readable?
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How can I check PDF file is machine readable?

“Machine readable” is better called “searchable”. It’s the level where a computer can easily, unambiguously and flawlessly extract the full text. To check if the data is machine-readable:

  • Open the invoice you created.
  • Press CTRL+A (it will select all text).
  • Copy the invoice data to clipboard.
  • Paste the invoice data into a word processing software, f.e. Notepad, TextEdit or WordPad

If there are strange characters in the text please use a different font and create invoice again.

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Is it important how I name the PDF file with invoice?
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Is it important how I name the PDF file with invoice?

No, you can use any name. It is only important how you name attachments to invoice when both are send in separate PDF files.

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How should I name PDF files with attachments to the invoice?
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How should I name PDF files with attachments to the invoice?

  • System by file name distinguish invoice from attachment.
  • Only PDF attachments are allowed. Any other kind of attachment is ignored.
  • Name the attachment so that it contains the word attachment, anhang, anlage, adjunto, annex, or liite. For example, attachment_112233.pdf.
  • If you send multiple attachments we suggest to send one invoice per email.
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How can I check whether the invoice was delivered to the receiver?
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How can I check whether the invoice was delivered to the receiver?

You can check the status of the invoices in your account to Basware Portal: https://portal.basware.com.

 

Go to Documents tab and check the status:

 

 

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When invoice gets rejected?
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When invoice gets rejected?

  • The PDF invoice file is not machine-readable   pytanie 4
  • The email invoice was sent from an un-registered email address. Pytanie 3
  • A mandatory field does not have content. Pytanie 1
  • The name of the additional attachment file does not include one of the following words: attachment/anlage/adjunto/annex/liite. Pytanie 6

Basware will notify by email if the invoice cannot be delivered. Please note, the rejection notifications are sent to the email address, from which the invoice was sent and primary contact email address. 

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Where can I find information to which email address invoice should be sent after registration process?
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Where can I find information to which email address invoice should be sent after registration process?

Country

Company Units Group 1

VAT-ID or other identification

E-mail address for PDF-invoices (requires registration)

Australia

Coloplast PTY

AU57054949692

coloplast630@email.basware.com

Austria

Coloplast Ges.m.b.H

ATU16858906

coloplast210@email.basware.com

Belgium

Coloplast Belgium

BE0423051642

coloplast340@email.basware.com

Denmark

Coloplast A/S

DK69749917

coloplast110@email.basware.com  

Denmark

Coloplast Ejendomsselskab

DK13512582

coloplast150@email.basware.com  

Denmark

Coloplast Denmark A/S

DK19020940

coloplast190@email.basware.com  

Finland

Coloplast Oy

FI23948718

coloplast410@email.basware.com

France

Coloplast Laboratoires

FR18312328362

coloplast350@email.basware.com

France

Coloplast

Manufacturing

France

FR81338864770

coloplast351@email.basware.com

Germany

Coloplast GmbH

DE247070750

coloplast230@email.basware.com

Germany

Coloplast Distribution GmbH

DE814171922

coloplast510@email.basware.com

Hungary

Coloplast Hungary Kft

HU12636332

coloplast490@email.basware.com

India

Coloplast India

06AAECC3545K1ZN

coloplast650@email.basware.com

Israel

Coloplast Israel

515675932

coloplast520@email.basware.com

Italy

Coloplast SPA

IT00691781207

coloplast450@email.basware.com

Netherlands

Coloplast B.V.

NL006095641B01

coloplast480@email.basware.com

Norway

Coloplast Norge AS

NO931925822

coloplast440@email.basware.com

Poland

Coloplast Sp.z o.o.

PL5272305360

coloplast470@email.basware.com

Poland

Coloplast CPBC

PL8522562445

coloplast475@email.basware.com

Portugal

Coloplast Portugal

PT514719311

coloplast555@email.basware.com

South Africa

Coloplast South Africa

ZA4480146804

 

coloplast900@email.basware.com

Spain

Coloplast Productos Medicos SA

ESA28899003

coloplast460@email.basware.com

Sweden

Coloplast Sverige

SE556207543101

coloplast430@email.basware.com

Switzerland

Coloplast AG

CHE-108.386.005 MWST

coloplast220@email.basware.com

United Kingdom

Coloplast Ltd

GB781498779

coloplast380@email.basware.com

Brazil

Coloplast Brazil

2794555000188

coloplast860@email.basware.com

Canada

Coloplast Canada

130352578

coloplast760@email.basware.com

United States

Coloplast Corp

26-0755281

coloplast710@email.basware.com

United States

Coloplast Manufacturing

16-1760263

coloplast711@email.basware.com

Argentina

Coloplast Argentina

30691618389

coloplast850@email.basware.com

Costa Rica

Coloplast Costa Rica

CR3101754521

coloplast790@email.basware.com

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Where can I find information about E-invoice service providers ?
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Where can I find information about E-invoice service providers ?

Go to Basware Portal:

https://portal.basware.com/open/Coloplast_EInvoice

 

Click “get Started”:

 

 

On the next page you can find a list of e-invoice service providers:

 

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Where can I find Coloplast e-invoice addresses?
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Where can I find Coloplast e-invoice addresses?

Company name

Company Country

Corporate VAT/ TAX id

E-invoice address

Coloplast Ges.m.b.H

Austria

ATU16858906

5790002289118 (EAN)

Coloplast Belgium n.v.s.a

Belgium

BE0423051642

0423051642 (VAT)

Coloplast Canada

Canada

130352578

5790002289095 (EAN)

Coloplast A/S

Denmark

DK69749917

5790002289071 (EAN)

69749917 (VAT)

Coloplast Ejendomme A/S

Denmark

DK13512582

5790002289088 (EAN)

13512582 (VAT)

Coloplast Danmark A/S

Denmark

DK19020940

5790002289064 (EAN)

19020940 (VAT)

Coloplast Oy

Finland

FI23948718

003723948718 (OVT)

23948718 (VAT)

Coloplast Laboratoires S.A.S

France

FR18312328362

18312328362 (VAT)

9957:18312328362 (PEPPOL)

Coloplast Manufacturing France S.A.S.

France

FR81338864770

81338864770 (VAT)

9957:81338864770 (PEPPOL)

Coloplast GmbH

Germany

DE247070750

247070750 (VAT)

9930:247070750 (PEPPOL)

Coloplast Distribution GmbH

Germany

DE814171922

DE814171922 (VAT)

Coloplast Hungary Kft.

Hungary

HU12636332

5790002289101 (EAN)

9910:12636332 (PEPPOL)

12636332 (VAT)

Coloplast B.V.

Netherland

NL006095641B01

006095641B01 (VAT)

Coloplast Norge AS

Norway

NO931925822

9908:931925822 (PEPPOL)

931925822 (VAT)

Coloplast Sp.z o.o.

Poland

PL5272305360

5272305360 (VAT)

Coloplast Business Centre

Poland

PL8522562445

8522562445 (VAT)

9945:8522562445 (PEPPOL)

Coloplast Portugal II

Portugal

PT514719311

5790002289125 (EAN)

Coloplast Productos Medicos SA

Spain

ESA28899003

28899003 (VAT)

Coloplast Sverige

Sweden

SE556207543101

556207543101 (VAT)

Coloplast AG

Switzerland

CHE-108.386.005 MWST

5790002289040 (EAN)

Coloplast Ltd

United Kingdom

GB781498779

781498779 (VAT)

Coloplast Corp

US

26-0755281

5790002289132 (EAN)

Coloplast Manufacturing

US

16-1760263

5790002289163 (EAN)

 

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